{"id":1807,"date":"2026-08-18T09:32:29","date_gmt":"2026-08-18T09:32:29","guid":{"rendered":"https:\/\/www.tcz.ac.zm\/?p=1807"},"modified":"2026-08-18T09:34:12","modified_gmt":"2026-08-18T09:34:12","slug":"customer-care-workshop","status":"publish","type":"post","link":"https:\/\/www.tcz.ac.zm\/index.php\/2026\/08\/18\/customer-care-workshop\/","title":{"rendered":"Customer Care Workshop"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1807\" class=\"elementor elementor-1807\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2250851c e-flex e-con-boxed e-con e-parent\" data-id=\"2250851c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ebeede2 elementor-widget elementor-widget-text-editor\" data-id=\"4ebeede2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p class=\"wp-block-paragraph\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-1809 aligncenter\" src=\"https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06-300x200.jpeg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06-300x200.jpeg 300w, https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06-1024x682.jpeg 1024w, https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06-768x512.jpeg 768w, https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06-1536x1023.jpeg 1536w, https:\/\/www.tcz.ac.zm\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-17-at-18.32.06.jpeg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Teaching Council of Zambia (TCZ) staff during a Customer Care Workshop aimed at training and reminding staff about the importance of customer care etiquette and delivering quality service to our clients.<\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">The workshop was officially opened by TCZ Registrar, Dr. Ebby Mubanga, who encouraged staff to pay close attention to the discussions and take the lessons shared seriously, emphasizing the importance of excellent customer service in the Council\u2019s work.<\/p>\n<p><\/p>\n<h6 class=\"wp-block-heading\">TCZ #CustomerCare #QualityService #Professionalism<\/h6>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Teaching Council of Zambia (TCZ) staff during a Customer Care Workshop aimed at training and reminding staff about the importance of customer care etiquette and delivering quality service to our clients. The workshop was officially opened by TCZ Registrar, Dr. Ebby Mubanga, who encouraged staff to pay close attention to the discussions and take the &#8230; <a title=\"Customer Care Workshop\" class=\"read-more\" href=\"https:\/\/www.tcz.ac.zm\/index.php\/2026\/08\/18\/customer-care-workshop\/\" aria-label=\"Read more about Customer Care Workshop\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1807","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/posts\/1807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/comments?post=1807"}],"version-history":[{"count":3,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/posts\/1807\/revisions"}],"predecessor-version":[{"id":1812,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/posts\/1807\/revisions\/1812"}],"wp:attachment":[{"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/media?parent=1807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/categories?post=1807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tcz.ac.zm\/index.php\/wp-json\/wp\/v2\/tags?post=1807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}